Service Provider Features

Service provider profile (Personal as well as business profile)

Service provider’s profile contains personal details (Name, Email, Location, contact number), address details with zip code), work records, business profile (Service category, sub categories, business details, willingness to travel distance). Provider will be able to edit his/her profile by clicking on ‘Edit profile option’-

Below is the screenshot for ‘Provider’s profile’-

Thumbpin - Service provider profile

 

Business portfolio of service provider

Service provider’s business portfolio contains service images which are added by service provider. Provider will be able to delete added images and also will be able to add new service image(s) by browsing from the system.

Below is the screenshot for ‘Business portfolio’-

Thumbpin - Business portfolio of service provider

 

Work records for service provider

Service provider’s work record contains Total no. of quotes which are made by service provider and total no. of quotes which are completed by service provider.

 

Ratings and reviews panel

Ratings and reviews panel contains reviews and ratings which service provider has received from customer after the work completion/service done by provider.

Below is the screenshot of ‘Ratings and reviews panel’-

Thumbpin - Ratings and reviews panel

 

Service notifications based on service criteria’s as set by service provider

Service provider will receive service notifications based on service category, sub categories (i.e. services) that matches with service category and sub category of service, service provider’s location matches with service location and willingness to travel distance.

Below is the screenshot of ‘Service notifications’-

Thumbpin - Service notifications based on service criteria?s as set by service provider

 

Quotes placed by service provider on services

By clicking on ‘Quotes placed’ option, service provider will be able to view

Below is the screenshot for ‘Quotes placed by service provider’-

Thumbpin - Business portfolio of service provider

 

Credit package plan for service provider

Service provider will have credit package plans so that they will be able to purchase credit package plans and will get total no. of credits which are included in credit package plan. Credit package plan will be managed by admin.

Below is the screenshot for ‘Credit package plans’-

Thumbpin - Business portfolio of service provider

 

Wallet for service provider

Service provider will have wallet facility wherein they will be able to view credits details, Redeem requests made by service provider, Buy more credits option and payment history of service provider.

Below is the screenshot of ‘Wallet for service provider’-

Thumbpin - Wallet for service provider

 

Make a redeem request

User (Service provider) will be able to make a redeem request from his/her wallet. Provider needs to enter Redeem amount. Redeem request will be submitted to admin and provider will be displayed status (Paid/Pending) from redeem request section.

Below is the screen for ‘Make a redeem request’-

Thumbpin - Make a redeem request

 

Payment History

Service provider will be able to view his/her payment history (Credit package payments made by service provider) with details by clicking on ‘Payment history’ option.

Below is the screenshot of ‘Payment History’-

Thumbpin - Payment History

 

Change password

Service provider will be able to change his/her password by entering Old password, New password and confirm new password.

Below is the screenshot for ‘Change password’-

Thumbpin - Change password

 

Manage Email notifications settings

Service provider will be able to manage his/her Email notification settings from his/her dashboard, in settings provider can set option whether he/she wants to receive Email notification or not.

Below is the screenshot for ‘Manage Email notification settings’-

Thumbpin - Manage Email notifications settings

 
All products running on Thumbpin platform such as Thumbtack Clone share the same features.
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